Updated
Keep the exact service name and address
A Mahadev Book versus BetIndi heading does not establish the operator of either account. For an existing issue, retain the website address and account reference; similarly styled names should not be treated as interchangeable.
A local-sounding name or an India-focused description is not evidence of a local office, regional support team or service eligibility. This page does not verify those claims for either name.
Simple communication is not completed verification
A person confirming receipt of a message has not necessarily confirmed the outcome of an identity review. An accepted login is another separate observation. The verification guide explains these distinctions.
Claims about fewer documents or easier approval need applicable account conditions. An unsupported description of one service as complicated does not demonstrate an advantage for the other, and no comparative completion time is established here.
Describe the unresolved outcome
For a payment question, retain the amount, date and references from the account and payment provider. The payment record guide distinguishes those records from a contact's reply.
The contact details on mahadevbook7.com concern this site's own enquiry route. They are not presented as independently verified BetIndi support. State the unresolved issue, ask for clarification where needed and keep passwords and one-time codes out of correspondence.